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FAQS

Frequently Asked Questions

Paintless dent repair can be thought of as minimally invasive surgery for your vehicle that does not decrease the value of the vehicle. We use metal rods and body picks to push outdent from the underside of the body panel. A wide range of damage can be repaired using Paintless dent repair as long as the paint surface is intact. The most common practical use for PDR is the repair of hail damage, door dings, and minor dents. Other techniques used in the repair process are glue pulling and blending with finishing hammers. These are used in areas of little or no underside access.

PDR is widely considered the quickest, most cost-effective, and environmentally friendly method to repair vehicle dents. While also keeping your cars factory finish which helps maintain the value of your vehicle

We always recommend going with trusted and experienced technicians, especially when it comes to paintless dent repair. Paintless dent repair isn’t like patching over damage, it’s about fixing the root cause of damage--oftentimes getting in and under the damaged panel to push the metal back into place. As you can imagine, being able to do this takes someone who understands metal the way a seasoned carpenter understands wood. We’re the kind of technicians who measure twice and repair once to ensure we get it right the first time and every time. That’s why we can be thought of as “car surgeons,” because the work we do can be very delicate, but when done correctly, customers can drive away with peace of mind knowing that their vehicle is in good shape.

It usually takes 7 to 10 business days to complete the average hail claim repair. This includes vehicle inspection with your insurance company.

Just like Doctor offices have copays our customers have deductibles. You will be responsible for paying your deductible which will range from $0 - $1000.00 in most cases.

No, they will not. Damage from hail storms and other natural catastrophes fall under comprehensive coverage, so it's a no-fault claim. What will happen however is that everyone in the affected area of the damage will most likely see a slight increase in their policy whether you file a claim or not. This will not be due to you directly filing a claim.

In order to maintain the value of your vehicle, the answer is yes. Oftentimes even minor hail damage repairs can start around $2000.00. If it hails on your car again, there is a chance the cost of damage could result in a total loss. Also if a lien exists, the repair is required so that value of the vehicle does not diminish.

It takes 10 minutes to call and initiate the claim. Approximately 30 minutes to set up the rental with Enterprise. When repairs are done you leave your rental with us and drive off in your vehicle.

After claiming hail damage, insurance companies will require proof of repair before covering a second claim, or they will deduct costs of damage from the first claim. This will have you still paying full-coverage premiums but not benefitting from any new claims because repairs were not done.

Most insurance companies give up to 12 months to file a claim. If you need assistance in determining if you have made a claim, we will be happy to help.

We have specialized software that we can use to assist in determining when and where you may have received the damage. We will assist you in finding out.

This is not a problem. As long as you were current on your payments at the time of the occurrence, we can file a claim with the insurance company you had at that time.

We have a 100% satisfaction guarantee and a Lifetime warranty on our work
Of course, we can not guarantee you won’t get hailed on again or receive another pesty door ding. Sorry